Adding an item in your POS is step one, but new items also need to be placed into the right section of your online menu before customers can see them.
To get a new item online:
Step 1 — Add the item in your POS, in your online ordering menu or category. If your menu has a section set up for online ordering, the item must live there. Items in other sections will not carry over.
Step 2 — Tell us the item name and which section of the online menu it belongs in.
Step 3 — We'll map it, add it, and publish. You'll see it online shortly after.
If you added an item and it's showing in the wrong section, with the wrong price, or with the wrong options, let us know at 518-255-7617 and we'll fix the mapping.